Box FAQ's

Sign up by clicking here. Fill out the form with your details so we know where to send your delicious cookies!

We set up our reccuring monthly payment through MoonClerk who use the secure payment method Stripe. You will automatically be billed on the same date each month - usually around the 10th.

We do! Use code DELICIOUS to get £6.00 off your first box!

If you'd like to cancel your subscription, simply email us to notify us you're leaving and then we can cancel the recurring payment.

*To ensure that all account updates are completed promptly, please contact us at least five days prior to your next billing date. We cannot refund or stop a delivery once an order has processed.

Our subscriptions close on the 10th of each month. Don’t worry, you will receive a delicious box of cookies in July.

Sorry, we don’t make gluten free cookies.

Our cookies are made with a dairy & egg-free recipe and are suitable for vegans and vegetarians. For more information on ingredients & allergens, please see here.

Each month we create a box of 6-8 freshly baked cookies with a theme (eg. Easter).

We try to include some bespoke cookie designs not available to buy on our website too!

Our cookies are sent in a large letter size A4 (ish) box, so it will fit through most letter boxes.

Our monthly subscription is £12.95 a month, delivery is included!

Not currently, but we do offer delivery to America on our Selection boxes that we sell on our Etsy page.

Delivery is £12.00 extra per box.

https://www.etsy.com/uk/shop/GardnersCookies?ref=shop_sugg

Please fill out the contact us page or pop us an email at [email protected]