Delivery & Returns

Cookies usually take 3-5 days to be baked, decorated and packaged ready to be shipped..

We include UK delivery on all of our cookies, meaning no extra charges at checkout!

 -Individual cookies are posted second class, or for larger orders they may be sent by a courier.

Please note, they may arrive in more than one package and will not fit through a letterbox.

-Cookie cards are posted Royal Mail First Class (usually 1-2 working days) & will fit through a letterbox. 

-Subscription boxes & Selection boxes are posted Royal Mail Second Class (usually 2-3 working days) in a large letter A4 (ish) box that fits through most letterboxes.

 

If you would like shipping to America, head over to our Etsy store where we offer International shipping on Selection Boxes.

 

Are you organised and want to place your order in advance?

Simple select the ‘Pre-order’ option and tell us the date you need them for at checkout or via email!

Your cookies will arrive 1-2 weeks before your date. 

 

We package our cookies as best as we can to avoid breakage, however they are a freshly baked cookie so minor damages may happen.

If there is a problem with your cookies please pop us over an email at [email protected]

We do not accept responsibility for damaged cookies on International orders.

 

All of our cookies are made to order, meaning our cookies cannot be returned.